- All sales are made on a “sale - no return” basis, except as stated below in the Returns part of this Policy.
- Items that are unavailable at the time of purchase will be notified to the Customer, and the invoice will be adjusted.
- Orders with a nett invoice value (i.e. product only, and after any applicable discount) of $250 or greater will be shipped free of charge (Refer “Delivery” below)
- All goods are to be paid for prior to shipment.
- Only Visa or Master Card accepted.
- All prices are Australian Dollars (AUD).
- Shipments are made Tuesday – Friday, excluding Public Holidays.
- All products are shipped via Australia Post or alternate courier. (Standard service)
- Orders placed will be shipped within 3 business days of receipt of payment.
- All delivery times are subject to Australia Post’s, or courier’s, quoted delivery times, and service.
- Delivery is $12, unless the nett invoice value is $250 or greater (i.e. after any applicable discount) then it will be shipped free of charge.
- NOTE – It is the responsibility of the Customer to have a safe & secure delivery point. Deliveries are considered complete if the carrier has marked it as delivered on their tracking system.
- Only damaged or incorrectly picked goods will be accepted as returns, and only if notified within 3 business days of receipt.
- Credits are not issued until items have been sighted and the Supplier has agreed.
- We only use your information and details in order to provide product to you, and not shared with any 3rd parties except in the course of this service.
- As we are wholesalers to the Makeup Industry, to apply you must be a qualified Makeup Artist; a Salon that does make-up; or you are wishing to become a Stockist. (Stockists are subject to additional conditions)
- We need to be able to verify you via Social Media, Web Site, or documents supplied. Instagram, and Pininterst are not accepted.
- Pro Discounts must be activated within 12 months or the Discount, and account, may be deactivated.
- Pro Discounts may be withdrawn, and the account closed, if the account is not used for 2 years.
- Pro Discount can be withdrawn or altered at our discretion, based on activity, and sales.
These terms are subject to change without notice.