Terms and Conditions

Sales

  • All sales are made on a “sale - no return” basis, except as stated below in the Returns part of this Policy.
  • Items that are unavailable at the time of purchase will be notified to the Customer, and the invoice will be adjusted.
  • Orders with a nett invoice value (i.e. product only, and after any applicable discount) of $250 or greater will be shipped free of charge (Refer “Delivery” below)

Payment

  • All goods are to be paid for prior to shipment.
  • Only Visa or Master Card accepted.
  • All prices are Australian Dollars (AUD).

Delivery

  • Shipments are made Tuesday – Friday, excluding Public Holidays.
  • All products are shipped via Australia Post or alternate courier. (Standard service)
  • Orders placed will be shipped within 3 business days of receipt of payment.
  • All delivery times are subject to Australia Post’s, or courier’s, quoted delivery times, and service.
  • Delivery is $12, unless the nett invoice value is $250 or greater (i.e. after any applicable discount) then it will be shipped free of charge.
  • NOTE – It is the responsibility of the Customer to have a safe & secure delivery point. Deliveries are considered complete if the carrier has marked it as delivered on their tracking system.

Returns

  • Only damaged or incorrectly picked goods will be accepted as returns, and only if notified within 3 business days of receipt.
  • Credits are not issued until items have been sighted and the Supplier has agreed.

Privacy

  • We only use your information and details in order to provide product to you, and not shared with any 3rd parties except in the course of this service.

These terms are subject to change without notice.